Care Plans
Make a one-off payment to guarantee regular, assured payments to your care provider.
What does a Care Plan offer me?
Lifetime Payments
A Care Plan provides a regular, guaranteed income that goes directly towards paying for your care costs, continuing for the rest of your life, no matter how long you live.
Peace of Mind
If you’re self-funding your care, a Care Plan can remove the uncertainty of how much it might cost over time, helping you or your family plan with confidence.
Long-Term Security
By using a single lump sum payment, you can secure predictable, lifelong support for your care needs, helping to protect other assets or savings.
Choose the service best for you
Immediate Care Plan
Key benefits:
- Make a one-off payment, and we’ll begin paying a regular benefit directly to your care provider straight away.
- An Immediate Care Plan could be right for you if you need help covering care costs immediately and can’t wait for a deferred payment period.
- Choose optional capital protection to safeguard some or all of your original payment, both in the short and long term.
- You can opt for your benefit to increase each year, either by a fixed rate (3–10%) or in line with the Retail Price Index (RPI).
Deferred Care Plan
Key benefits:
- Once you’ve made your single payment, your care payments will begin after a chosen waiting period.
- You can choose for care payments to start after 1, 2, 3, 4 or 5 years, known as the deferred period.
- A Deferred Care Plan may suit you if you’re able to cover care costs for a while and want the reassurance of future payments for life.
- Only short-term capital protection is available with Deferred Care Plans; long-term protection is not offered.
- You can choose for your benefit to increase each year by a fixed rate between 3% and 10%, but linking to the Retail Price Index (RPI) is not available.
Why do people use Zenco?
Affordable
Here at Zenco, we take pride in providing services that are genuinely affordable without compromising on quality.
Our commitment to affordability ensures that everyone can protect their best interests without breaking the bank.
Accessible
We believe in accessibility for all. That’s why our service is designed to be easily accessible to everyone, both physically and digitally.
We offer an intuitive online platform for those who prefer to use a service from the comfort of their homes.
Moreover, our customer support team is always available to assist with any queries, making the experience smooth and hassle-free for everyone.
Amazing
We strive to provide an amazing experience to each and every one of our valued customers. From the moment you visit our website, our commitment to excellence shines through.
Our amazing team of dedicated professionals works tirelessly to deliver services that go above and beyond expectations.
We continuously innovate and improve so that you can look after the things that matter with ease.
Need help? Don’t worry
If you get stuck at any point our team are just one call away to answer your questions.
Available from 8am – 5.30pm Monday to Friday
Top Questions for Care Plans
Who can buy a Care Plan?
Care Plans are available only for UK residents aged 60 or over.
Do I need advice before I buy a Care Plan?
Care Plans must be purchased through a financial adviser who holds appropriate later-life advice qualifications and has assessed your financial situation, needs, and goals.
How often will the care payments be made?
We’ll pay your benefit directly to your care provider every four weeks or monthly in advance, depending on your preference when you apply, usually aligning with your provider’s invoicing schedule.
What will be paid out when I die?
Once we are notified of your death, benefit payments will stop immediately. We will pay any outstanding benefit due to your care provider up to the date of your passing.
If you chose a capital protection option and pass away within the covered period, we will pay the relevant amount to your estate representatives or beneficiaries, as applicable.
What do I do if I want to cancel?
You have 30 days from receiving your policy documents to change your mind. If you do, we’ll refund your single payment, less any benefits already paid.
After this 30-day period, the policy cannot be cancelled and will remain in place until your death.